Advice From The Trail: Alex Sage on Video Content Marketing

Photos of and courtesy Alex Sage

Each volume of Craft Marketing showcases a Featured RadCrafter – a craft marketing professional who is crafting content, telling stories, and curating resources about the beer industry. RadCrafters are helping to shape and share the culture that is craft beer. 

This go-around, meet Alex Sage who manages marketing and graphic design for City Star Brewing. We’re unabashed about declaring that City Star runs some of our favorite social media feeds, in particular because of their trendy and hilarious videos.

Tell us about your background before City Star, and your evolution into your current role. 

My job title at City Star is Marketing/Graphic Design. I have been in the craft beer industry for 13 years and have done everything from beer tending to brand ambassador to taproom manager. I started out at City Star beer-tending and moved into social media and marketing. 

Seems like several years back at this point y'all got into the groove of creating engaging, trending, and on-brand video content on TikTok/IG and haven't stopped since.

We started experimenting with videos in 2021. City Star owner Whitney Way and I try to stay on top of researching what is pushed out most through social media algorithms, and at that time everything was telling us videos, videos, videos. Instagram was beginning to ramp up using reels, and I had done a deep dive into TikTok watching people learn fun dances, laughing at funny skits and saw how audios would trend. I wanted to bring that same spirit to City Star so we threw our hat in the game! 

It seems like your audience loves it, and is growing!

Videos have been huge in growing our audience. With the algorithm prioritizing pushing videos, we were able to gain access and engage with new people who our pages did not previously reach. Berthoud is a small town which surprisingly some people have never even heard of and some don't know there is a brewery. Doing videos has put our brewery AND Berthoud on the map for a [destination] place to come stop in for a beer. We constantly have people coming into the taproom telling us they love our videos and asking when the next one will be. It's helped us be able to further engage with our audience both though the internet and in person. 

Do you notice any engagement trends for your audience?

Figuring out the algorithm is half the battle and the other half is knowing your audience and what your goals are for using videos. When we first started out on TikTok we were getting tons of new followers but when we looked at the data, these followers were from other states and even other countries. We had to hone in our goals for what we wanted to be using videos for. Yeah it's cool that someone in England watched our little brewery video...but did anyone in Loveland see it and come visit us? This is where our "let's just show em' a good time" spirit for videos began. Our fun, comedic, silly videos create brand awareness near and far while also encouraging our local neighbors to pop in. We try to make content that if you're a craft beer drinker you can relate and if you're close by you'll want to come see us. 

How do you choose which trends to participate in while still staying true to the City Star brand?

When it comes to videos I try to take the Red Bull marketing approach which is to show the experience rather than the product. Sell the experience not the beer. Yes, we could list what beers are on tap, we could talk about the hops and geek out over craft beer, we could feature our new beers that come out every Friday...but I want someone to watch our videos and think "They're having so much fun at City Star, let's go to THAT brewery!"

City Star strives to produce delicious craft beer that brings our community together so the goal is for people to see our videos and then call up a friend to come visit us for a beer. Our brewery's audience is aged 21-60 with the majority resting in the 25-45 age range. We want to use audios that are going to be most relatable to this age range as well as pop culture references. (It's no fun if someone misses the joke!) If it makes us laugh at ourselves, then we post it! 

Is using both TikTok and Instagram more time consuming?

Doing videos in general is a bit time consuming. We try to be mindful of which platform we use for which audience. Our TikTok audience is mostly people from out of state so we make TikTok videos about relatable craft beer things for all. For Instagram, our audience is more local and more probable to come in and visit us— so we do those videos that are more geared towards that. Unfortunately synching them up can be a pain for matching audio and platform guidelines, I have yet to find a great app for that. 

If anyone reading has a suggested app, please jump into the comments or slide into our DMs!

What video equipment and apps do you use and recommend, especially for tight budgets?

Keep it cheap and easy! I just use my iPhone to record through TikTok, Instagram or Capcut. Luckily these free apps are pretty user friendly for filming and editing your videos. We step our game up with a ring light every once in a while but mostly we just try to show off our space in its authentic state - no cinematics here! 

Any last pieces of advice on using video as a brewery marketing tactic?

It can be intimidating making videos but there are lots of ways to have fun and show off your business without using your face if you're camera shy. Don't get discouraged. We have spent an hour creating a video that got 200 views and 15 seconds on a video that got 660,000 views - you just never know! It's a great tool to bring together your staff and guests. JUST HAVE FUN!

Beverage Industry Veterans Launch Start A Brewery Website

ONLINE— Beverage industry veterans Candace L. Moon, The Craft Beer Attorney, and Laura Lodge, co-founder of Big Beers, Belgians & Barleywines Festival and Customized Craft Beer Programs, launched their new website startabrewery.com earlier this week at a virtual kickoff with many of the site’s contributors who span industry sectors. 

Moon and Lodge have long been sought out for their industry connections, known for their networking prowess and ability to identify vendors who “speak beer.” Now they’ve poured 35 years of combined experience into their new project to best leverage their network to help the craft beer industry succeed and grow.

“I’m not sure this project would have transpired had it not been for increased screen time during pandemic,” says Lodge. “Candace was approached by a seller of the startabrewery.com URL, and what might otherwise have been a buried email has become a new educational resource for our growing community.” 

Start A Brewery is free to the public, and is supported solely by advertising. This website is a testament to the premise that ‘a rising tide floats all boats’ and the conviction that together we can raise the bar for quality. 

Join Moon and Lodge for a press conference about this new website during American Craft Beer Week on Thursday, May 13 at 4pm ET. Register for this live, virtual opportunity and learn more at startabrewery.com.

Contact Emily Hutto at hutto@radcraftbeer.com with media inquiries, and to interview Moon and Lodge. 

ABOUT STARTABREWERY.COM

StartABrewery is a collaboration amongst a fun group of craft beer industry veterans who are often invited to speak at beer business and brewing education programs. Each has offered to share their knowledge and experience to support the craft beer community as a whole by helping fledgling breweries in planning and those who have successfully launched and are ready to grow. Conceived and coordinated by Candace L. Moon, The Craft Beer Attorney, and Laura Lodge of Customized Craft Beer Programs, StartABrewery.com is an educational resource for those dreaming of opening a brewery, those who are taking steps to make their dream a reality, and those who are opening their brewery doors and living it. Follow StartABrewery.com on Instagram at @startabreweryLLC, Facebook at @StartABreweryDotCom and Twitter at @startabrewery. 

ABOUT THE FOUNDERS 

Candace L. Moon is a San Diego-based attorney who has spent the last eleven years dedicating her law practice to the craft beer industry. She has worked with more than 450 craft breweries and craft breweries-in-planning nationwide, handling many different legal areas including alcoholic beverage law, contract review and trademark law.

Author of Distribution Insight for the Craft Brewer and the co-founder of the Big Beers, Belgians & Barleywines Festival, Laura Lodge has been engaged in the craft beer industry since 1997. She’s the Owner of Customized Craft Beer Programs that designs events, resort retail programs, and educational programs based on craft beer.

RadCraft Opens Co-Op Membership Application Early; Offers Free Membership to Barley Crafters Impacted by Coronavirus

Photo by Emily Sierra

Coronavirus really turned our world upside down, and we’ve heard from so many of you that’s the case for you too. We’re here to help, and we can think of no stronger way to show that than to open our doors up to the craft barley community— for business, for support, and for our community across the globe.

Accordingly, we opened up the application period for our communications co-op a month early, we're waiving all annual fees for all breweries, distilleries, and maltsters who apply for the 2020-2021 co-op membership before May 1.

The RadCraft co-op membership is an annual program designed for craft barley crafters with in-house marketing or communications professionals. Membership includes media relations resources like press release publishing and media lists; design services professional photo and video assets; subscriptions to our annual catalogue, vendor directory, and Craft Marketing emails; free tickets & discount pricing to all of RadCraft’s educational offerings, including registration to the annual Craft Social Media workshop; and more. 

Apply for your RadCraft co-op at radcraftbeer.com/jointhecoop. All fees will be waived for applications submitted by Friday, May 1. Applications will be accepted until the end of June. 2020-2021 memberships run July 1, 2020 to June 30, 2021. 

Companies who apply after May 1 can use the promo code COVIDSUCKS for 25% off the cost of annual membership.

For more information about the RadCraft communications co-op, contact Emily Hutto at coop@radcraftbeer.com.