Advice From The Trail: Alex Sage on Video Content Marketing

Photos of and courtesy Alex Sage

Each volume of Craft Marketing showcases a Featured RadCrafter – a craft marketing professional who is crafting content, telling stories, and curating resources about the beer industry. RadCrafters are helping to shape and share the culture that is craft beer. 

This go-around, meet Alex Sage who manages marketing and graphic design for City Star Brewing. We’re unabashed about declaring that City Star runs some of our favorite social media feeds, in particular because of their trendy and hilarious videos.

Tell us about your background before City Star, and your evolution into your current role. 

My job title at City Star is Marketing/Graphic Design. I have been in the craft beer industry for 13 years and have done everything from beer tending to brand ambassador to taproom manager. I started out at City Star beer-tending and moved into social media and marketing. 

Seems like several years back at this point y'all got into the groove of creating engaging, trending, and on-brand video content on TikTok/IG and haven't stopped since.

We started experimenting with videos in 2021. City Star owner Whitney Way and I try to stay on top of researching what is pushed out most through social media algorithms, and at that time everything was telling us videos, videos, videos. Instagram was beginning to ramp up using reels, and I had done a deep dive into TikTok watching people learn fun dances, laughing at funny skits and saw how audios would trend. I wanted to bring that same spirit to City Star so we threw our hat in the game! 

It seems like your audience loves it, and is growing!

Videos have been huge in growing our audience. With the algorithm prioritizing pushing videos, we were able to gain access and engage with new people who our pages did not previously reach. Berthoud is a small town which surprisingly some people have never even heard of and some don't know there is a brewery. Doing videos has put our brewery AND Berthoud on the map for a [destination] place to come stop in for a beer. We constantly have people coming into the taproom telling us they love our videos and asking when the next one will be. It's helped us be able to further engage with our audience both though the internet and in person. 

Do you notice any engagement trends for your audience?

Figuring out the algorithm is half the battle and the other half is knowing your audience and what your goals are for using videos. When we first started out on TikTok we were getting tons of new followers but when we looked at the data, these followers were from other states and even other countries. We had to hone in our goals for what we wanted to be using videos for. Yeah it's cool that someone in England watched our little brewery video...but did anyone in Loveland see it and come visit us? This is where our "let's just show em' a good time" spirit for videos began. Our fun, comedic, silly videos create brand awareness near and far while also encouraging our local neighbors to pop in. We try to make content that if you're a craft beer drinker you can relate and if you're close by you'll want to come see us. 

How do you choose which trends to participate in while still staying true to the City Star brand?

When it comes to videos I try to take the Red Bull marketing approach which is to show the experience rather than the product. Sell the experience not the beer. Yes, we could list what beers are on tap, we could talk about the hops and geek out over craft beer, we could feature our new beers that come out every Friday...but I want someone to watch our videos and think "They're having so much fun at City Star, let's go to THAT brewery!"

City Star strives to produce delicious craft beer that brings our community together so the goal is for people to see our videos and then call up a friend to come visit us for a beer. Our brewery's audience is aged 21-60 with the majority resting in the 25-45 age range. We want to use audios that are going to be most relatable to this age range as well as pop culture references. (It's no fun if someone misses the joke!) If it makes us laugh at ourselves, then we post it! 

Is using both TikTok and Instagram more time consuming?

Doing videos in general is a bit time consuming. We try to be mindful of which platform we use for which audience. Our TikTok audience is mostly people from out of state so we make TikTok videos about relatable craft beer things for all. For Instagram, our audience is more local and more probable to come in and visit us— so we do those videos that are more geared towards that. Unfortunately synching them up can be a pain for matching audio and platform guidelines, I have yet to find a great app for that. 

If anyone reading has a suggested app, please jump into the comments or slide into our DMs!

What video equipment and apps do you use and recommend, especially for tight budgets?

Keep it cheap and easy! I just use my iPhone to record through TikTok, Instagram or Capcut. Luckily these free apps are pretty user friendly for filming and editing your videos. We step our game up with a ring light every once in a while but mostly we just try to show off our space in its authentic state - no cinematics here! 

Any last pieces of advice on using video as a brewery marketing tactic?

It can be intimidating making videos but there are lots of ways to have fun and show off your business without using your face if you're camera shy. Don't get discouraged. We have spent an hour creating a video that got 200 views and 15 seconds on a video that got 660,000 views - you just never know! It's a great tool to bring together your staff and guests. JUST HAVE FUN!

RadCraft Partners With Empowered Streaming To Amplify #CraftSocialMedia Workshop Experience

INTERNATIONAL— RadCraft will bring back its virtual social media marketing workshops for breweries in 2024, this year with the amplification of streaming services from Empowered Streaming. 

The #CraftSocialMedia experience will be improved with enhanced video and audio, faster streaming, and expanded capacity for participants to communicate with speakers and one another. 

There are three #CraftSocialMedia workshops with expert speakers planned for 2024. The series kick off will feature Kayla Stinnett of Iron City Social presenting Social Media Marketing For Recurring Brewery Events on Friday, May 10 at 12pm MT. She’ll share tried-and-true strategies to promote recurring events while keeping them fresh and top of mind, all while on a budget. 

Details about these next two beer marketing workshops Social Media Management For Multiple Brewery Locations (August 16) and Social Media Automation That Sells More Beer (November 15) will be published in coming weeks.  

Register for the #CraftSocialMedia workshops at radcraftbeer.com. 

ABOUT EMPOWERED STREAMING 

Empowered Streaming was created to make virtual and hybrid events stress free for event planners. Behind the scenes, it’s run by a passionate set of studio musicians, engineers and videographers. During the pandemic, it became clear that the technical skills and sense of precision honed in music performance and studio work was very much needed in the corporate events space. Today, Empowered is responsible for the video and audio production for events all over the world, with a passionate crew dedicated to providing a fun and easeful experience for everyone involved.

ABOUT RADCRAFT

Beers and spirits should tell stories about brands, and RadCraft loves a good story. Founded in 2012 by Emily Hutto, RadCraft provides communications support for the beverage industry. From breweries and distilleries to maltsters and their affiliates, RadCraft’s partners are makers of thoughtful products and cultivators of radical ideas. Learn more at radcraftbeer.com. 

Bring Your Brewery Sticker To CBC 2018; Enter To Win Promote The Brew Marketing Resource Lounge Sweepstakes

photo by Colin Bridge

Don’t miss The Promote The Brew Marketing Resource Lounge at this year’s Craft Brewers Conference! Located on the first floor lobby (Lounge 1A) across from the breakout session rooms, this lounge is your one-stop hub for all of your craft brewery marketing needs.

The Promote The Brew Marketing Resource Lounge brings together industry leading resources such as Isaac Arthur and Cody Fague from CODO Design with Hands-on Branding, Emily Huto from RadCraft on Marketing Communications, Amy Oeding from Oeding Consulting to discuss retail merchandising profitably and Scott & Steve Schmidt from Promote The Brew with Promotional Marketing and The Market The Brew Podcast all in one location.

THE BUSINESSES

It's an honor to work with this world bunch of craft marketing colleagues. Click on each logo to learn more. 

THE SWEEPSTAKES

The Promote The Brew Marketing Resource Lounge is excited to raffle off a full suite of our partners’ products and services during this year’s conference. Bring your brewery sticker to stick to our life-sized cooler door for your chance to win this exceptional suite, valued at $3,635.00.

Find us at 2018 Craft Brewers Conference at the Music City Center on the first floor (street level) lobby (Lounge 1A) across from the breakout session rooms. The closest intersection is Korean Veteran's Boulevard and 5th Avenue S.

Stop in with your sticker for a chance to win, and to find out how we can help improve your business.

SEE Y'ALL IN MUSIC CITY!

RadCraft Reflects on 5 Rad Years in Business

Photo by The Brewtography Project

Good things come in fives— like human senses, and arms on a starfish. And the number of years that we've been in business helping fermented malted barley crafters tell stories about their brands. Rarely, though, do we tell stories about our own brand. In observance of the cooperative's fifth anniversary, RadCraft's founder Emily Hutto reflects on the company's evolution.